Shipping & Delivery

 Shipping

Shipping prices will vary depending on distance and weight. Depot location will be sent via email after purchase, depending on your order and the delivery/pick-up method selected.

We offer free picks-up from our despatch headquarters located in Tullamarine, Victoria. Please select 'Pick up' under delivery method when checking out.

Delivery within a 50km radius of our Regional Victoria depot will be charged at a flat rate of $100. This will be automatically calculated at the checkout when details are entered.

Delivery outside a 50km radius will be charged at cost, depending on your delivery location. 

- IF YOU ARE ORDERING FROM QUEENSLAND, SOUTH AUSTRALIA, WESTERN AUSTRALIA, THE NORTHERN TERRITORY OR OUTSIDE OF AUSTRALIA PLEASE CONTACT US AT redbackgymequipment@gmail.com FOR PRICING AND TO ARRANGE SHIPPING BEFORE PURCHASE. -

 

Delivery

Delivery times may vary depending on the location within Australia and are only guidelines. 

Your Redback Gym will be ready for dispatch within 30 business days (unless otherwise arranged) and will be shipped via a national freight company. 

As the RedBack Gym is an over-sized package, it cannot be left unattended, you or a representative must be available to receive during the time of delivery.  We will provide you with an estimated expected time of arrival, as advised by the freight company. This however is subject to change, so please ensure your contact details are up to date in case this should occur. You or a representative should be available for a 4-hour period on the day of delivery to accept the order.

RedBack Gym Equipment will not be liable for any failure to deliver ordered goods or for delays.

We will ensure your Gym is in pristine condition when it leaves our factory, and therefore will not be liable for any damages or defects made during shipping or delivery. 

We will also not accept any claims for damages once you have signed for the receipt of your purchase at the time of delivery. 

In the unlikely event that damage has occurred during the shipping and/or delivery process, RedBack Gym Equipment will assist in rectifying any damages that may have occurred by acting as the liaison between the purchaser and the freight company.